Adam Rapp
- Specialty Areas:
Sales Management and Leadership, Sales Team Performance, Customer Relationship Management and Sales Force Automation Technologies, Social CRM
- Education:
(Ph.D.) University of Connecticut; (M.B.A.) Villanova University; (B.A.) Pennsylvania State University
- Honors, Achievements and Affiliations:
Adam Rapp is currently the D.Paul Jones and Charlene Jones Endowed Chair in Services Marketing at the University of Alabama. Prior to joining the faculty at Alabama, he was an
assistant professor at Clemson University and Kent State University. He has been a visiting lecturer at the Vlerick Leuven Gent Management School in Belgium and the Athens University
of Economics and Business in Greece. He has a Ph.D. from the University of Connecticut, an M.B.A. from Villanova University with a specialization in strategic marketing, and an undergraduate degree from Penn State. Adam also spent two years as a doctoral fellow at the University of Houston, where he researched and taught in the Sales Excellence Institute. Adam has won teaching awards at the University of Houston, University of Connecticut, the overall business school teaching award at Kent State and Clemson Universities, and most recently the Board of Trustees Award for Teaching and Research at Clemson University.
Adam’s research examines factors influencing the performance of front-line service and sales personnel. He has published in the Journal of Marketing Research, Management Science, Journal of Applied Psychology, International Journal of Research in Marketing, Industrial Marketing Management, Journal of Business Research, and the Journal of Personal Selling and Sales Management, among other journals.Adam’s work on sales teams has been highlighted by professional selling textbooks and industry magazines such as CRM Magazine. Adam recently joined Michael Ahearne as a co-editor of the Business Expert Press book series on Sales and Sales Management and is founder of the GATS Group Consulting focusing on leadership training, assessment, and various market research activities. Adam recently won the overall best conference paper award at the 2010 Society for Marketing Advances Conference and the Emerging Scholar Award for the College of Business and Behavioral Sciences at Clemson University.
After earning his M.B.A., Adam spent several years in the market research industry. After beginning as a project director, Adam moved into sales, where he was responsible for selling market research products and services to premiere companies around the world, including Kraft, Georgia Pacific, and the FOX News Network.
Adam enjoys spending time with his wife Tammy, daughter Savannah, and son Gage. He also enjoys coaching and playing rugby and spending time outdoors.